Resolve access issues

In this course, you'll learn how to resolve various access issues on the various systems we use here at LDN Apprenticeships!

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Course curriculum

1. Welcome!
1. Learning Hub (+ Learner School Thinkific)
2. BKSB
3. Thinkific (Staff School)
4. Employer Hub
5. Career Hub
1. Help! I can't access Slack.
1. Set up a new Thinkific user (Staff School)
2. Help! I'm receiving a "Looks like the site is temporarily unavailable" error message.
1. Help! I've received an email that my account is going to be/is deactivated. What should I do?
1. Creating a new user from a client contact / granting access to Employer Hub
1. Business Administrator mock exams
2. Publishing Training Centre courses
3. Insitu Pre-Induction
4. Enrollment button was ticked but Zap isn't going through (commonly for Apprentice Onboarding Pre-induction bundle)
1. Questions to ask if a learner can't upload on Thinkific / course player isn't loading / various issues

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